Customer Feedback Thailand and the Far East are amongst our most popular destinations - see what our customers think!
Linda, Melvyn & Kayleigh Birmingham
14 nights Thailand & Cambodia
Rembrandt Hotel Bangkok
Somadevi Hotel Siem Reap
Chom View Hotel Hua Hin
Just wanted to say thank you for all your arranging of the holiday. We had a fantastic time and everything went smoothly and we were so impressed with the hotels and transfers you arranged.
Bangkok was indescribable - not sure what I expected but it was certainly an experience!!! Siam Reap and Cambodia were the highlight of the holiday though, I would definately like to go back and see more in the future. Angkhor Wat was amazing and the tour guides there were excellent.
Hua Hin was beautiful and we had good weather the whole time, loads of mosquitos about there and got bitten several times! all in all a holiday to remember and I will certainly recommend escape worldwide to friends! Kayleigh is enjoying the cooler climate in Chaing Mai and has already been on an elephant trek, rafting and to see the long neck tribes!
So once again Mark many many thanks
Sarah & David Bannockburn
Twin Centre holiday
Rembrandt Hotel, Bangkok
Centara Grand Beach Resort, Koh Samui
I just wanted to drop you a quick email to say we had an absolutely fab holiday in Thailand. All your tips were great and the service we got from Kuoni was first class. The hotel in Bangkok was in a excellent location, as you said. We also got upgraded at our hotel in Samui for 3 nights which was great, there was a regatta on at our hotel so I think they didn't have a regular room to put us in, but whatever the reason it was a nice extra to our holiday.
Many companies don't seem to offer good customer service these days so it's nice to come across one that offers a good and personal service! My brother in law and his wife are now keen to go, so will be in touch to plan our return trip for next year!
Many thanks again
Simone & Jamie St Albans
Twin Centre honeymoon
5 night Bangkok - own arrangements
10 nights Samui - Centara Villas Samui
"We have just got back from our honeymoon in Thailand - and we just wanted to say a MASSIVE THANK YOU to you for arranging the BEST holiday ever!!
You suggested the Centara Villa's in Koh Samui - and what a reccommendation, they were absolutely lovely..... the accommodation really made our stay even more special than it already was. The Hotel was the nicest we've ever stayed in, our pool Villa was just incredible..... so peaceful and relaxing, overlooking the sea..... absolutely lovely...... so I thought you should know what a great job you did for us, and we will definately remember this for any future holidays we decide to book......
p.s - the sun-rise on the morning of our departure was lovely too...... so the early flight was perfect!! :-)"
& Brenda Warrington
Multi Centre holiday
3 nights Hong Kong - Metropark Kowloon
3 nights Bangkok
- Montien Hotel
6 nights Koh Samui - Melati Beach Resort
well weve been back just over a week now and I wanted to say thank you for organizing such a wonderful holiday.
It all went smoothly with all the transfers being there on time and no problems with any of the hotels.
The Hotels were amazing and it just got better and better culminating in the beautiful Melati Beach resort, it was breath taking.
Once again thank you.
Aaron & Anthony Lancashire
Itinerary 4 nights Hong Kong - Regal Kowloon
3 nights Bangkok - Majestic Grande
7 night Phuket - Indigo Pearl
I just wanted to say thank you very much for your help with our holiday. We had an amazing time, the hotels were all really great, the weather amazing, food and drink as well!
I look forward to booking our next holiday with you!
Mrs & Mrs. Keld and family Hampshire
14 nights Bali
Just a note to express our thanks to all at Escape Worldwide for a most enjoyable holiday, everything went seamlessly and we have nothing but praise for the hotel and the Tour East rep who was very helpful and accomodating. Even the flight home was great with 4 seats per passenger!! it was like being in business class but without the cost.
We returned from our holiday in Thailand this morning and would
just like to convey our thanks for all of your help with the arrangements
and schedule. We had a wonderful 2 weeks and absolutely first class
The Tongsai Bay hotel in Koh Samui and the Panviman Resort in Koh
Phangan and our rooms in both were brilliant and I would recommend
both hotels. The Panviman at Koh Phangan was our favourite and 5
nights there was certainly not too long.
of the advice and information you provided was perfect and as described
- so once again a big thank you - it was really appreciated and
we would not think twice to book with Escape Worldwide in the future.
& James Spain
Multi Centre holiday
nights Bangkok - Asia Hotel
4 nights Saigon - Palace Hotel
4 nights Hanoi - Bro & Sis 1 Hotel
2 nights Bangkok - Asia Hotel
Just a quick line to thank you all for a really really fantastic
holiday, a holiday of a lifetime. Every thing went really smoothly,
a first class service all the way. Reps met us as we landed and
transported us to our hotels and checked us in, then back to the
airports where they checked us in again We also went on many tours
whilst there, a first class service all the way. We will certainly
use your services again and are already singing your praises to
all our family and friends.
Just wanted to thank you for organising our holiday in Thailand.
We had a fantastic time. The hotels were superb & all the transfers
went very smoothly.
Thank you once again"
& Family Alicante,
Multi Centre holiday
3 nights Bangkok - Royal Orchid Sheraton
3 nights Chiang Mai
- Empress Hotel
8 nights Phuket - Diamond Cliff Resort
Just a quick email to thank you for the great holiday we have just
had in thailand the service we received from yourselves
was fantastic and we shall be using you in the future and recommending
all our friends thanks once again
& Per Christian Surrey
Multi Centre holiday
4 nights Bangkok - Royal Orchid Sheraton
3 nights Koh Yao
Noi - Koyao Island Resort
7 nights Krabi - Centara Grand Resort
1 night Bangkok - Royal Orchid Sheraton
I just wanted to get in touch to thank you and the team for organising
our honeymoon. The recommendation for Koh Yao Noi was particularly
brilliant and we loved the Kayao Island Resort. That added a different
touch to the holiday but everything was perfect. I've never been
with Kuoni before and they were absolutely brilliant. Everything
surpassed our expectations and we won't hesitate to get in touch
for our next long-haul trip.
"Just wanted to say thank you very much for arranging our holiday
to Thailand in January. It was totally brilliant the hotels were fabulous especially the
Amari Orchid Resort (def would reccomend that hotel and particular
rooms to anyone) all the hotel were brilliant locations in all resorts
The Grand Majestic was in a brilliant location near Nana plaza so
lots of bars to go to at night would reccomend this hotel for people
who want to be close to lot of bars nightlife and dont want to walk
The Amari was in a great location as well as you could walk or get
the bus to walking st and the hotel is totally gorgeous lovely grounds
and the staff were really nice as well very very modern and slick
hotel we were on the 16th floor and had an amazing view of pattaya.
And the Diamond Cliff hotel is really really nice rooms were very
spacious and well kept only thing is that the bathroom could have
done with a bit of tlc as it needed regrouting in places and the
towel rail was hanging off the wall (but this was just small thing
that my other half noticed being a bloke and a builder) the grounds
were gorgeous and the infinity pool by the beach was gorgeous as
Overall we had a brilliant holiday everthing went really smothly
all the transfers were well organised and prompt and we had help
in checking in and transfering from Bangkok to Phuket.
Many thanks again will def be using your services to book my next
long haul holiday. Like
i said we had a brilliant time everthing went really smoothly no
probs with the pick up/transfers ect and everthing was as promised
when we booked.
we have been
to loads of places Mexico Cuba Margarita Domincan Republic Brazil
Jamaica ect and most of the usual european holidays and have done
both packages and done our own bookings as well and i can honestly
say that your service was the best it was nice to know that we did
not have to think about transfers and pick ups and flight and just
enjoy ourselves totally.
I would also
like to point out that when you gave me your price for our holiday
i checked around 5 different travel agents such as dream ticket
destinology and travelmood and travelbag to see if i could get a
better price deal and none of them could match your price in fact
most of them were around 500 pounds higher and one women actaully
said that i should bite your arm off at that price"
Jonathan & Karen London
Thailand, Vietnam & Cambodia
Itinerary 3 nights Bangkok - Majestic Grande
9 night 'Vietnamese Discovery' tour
4 nights Phan Thiet - Blue Ocean
3 nights Siem Reap - Sokha Angkor
"Karen and I have now returned to London and I just wanted to drop you a line to thank you for your advice and arrangements for what was an absolutely fantastic trip from start to finish.
You were quite right – a few nights in Bangkok was a great way to start the trip and your selected hotel – the Majestic Grande – was superb. The problem was not enough time to do everything we wanted.
The Vietnam tour was excellent – well paced – we both fell in love with Hanoi a city unlike any other we have experienced and the other centres Hui, Ho Ann and HCMC were very enjoyable. A night on the junk in Halong Bay was the icing on the cake.
Again you advised an excellent hotel for the beach break at Phan Thiet – comfortable with great facilities and its position meant there was no shortage of local restaurants if we wanted to move out.
Finally just as we thought it could not get any better we arrived at Angkor Wat!
The local agent Asian Trails were fantastic especially in Siem Reap where we hired a very good guide, car and driver for two days.
So many thanks – yet again – we are already starting to think about the next holiday and will no doubt be in touch.
David & Caroline Kent
Itinerary 3 nights Bangkok - Majestic Grande
8 nights Krabi - Ao Nang Villas
"The whole holiday was fantastic, Ao Nang is beautiful with plenty to do. We went on a couple of excursions, to Tiger Cave Temple, Emerald Pool, the hot springs st Klong Thom and elephant trekking. It will take a while to sort through the photos and videos!
Used the internet check in, it worked well although you have to be really quick. We could not get web access until 6 hours after it opened and had to book seats in different rows. Luckily there was a lone traveller kind enough to swap.
A big thank you to you and everyone at Escape Worldwide for everything. The service was excellent throughout and I will not hesitate to book another holiday with yourselves."
Viv, Tim & Family Channel Islands
Bali, Singapore & Malaysia
Itinerary 5 nights Bali - Parigata Resort
2 nights Singapore - Raffles Hotel
4 days car hire
1 night Melacca - City Bayview
1 night KL - Carcosa Seri Negara
1 night Ipoh - Impiana Casurina
7 nights Penang - Rasa Sayang
"Just got back from a fantastic holiday. All the travel arrangements, hotels and transfers were very efficient. Tour East only failed to live up to expectations once--on a tour of Langkawi which we booked directly with them in Penang.
Thank you to everyone at Escape Worldwide who assisted with our booking. We will be recommending you to friends and family heading out to Asia."
"Hello Mark.....just to let you know we had the most amazing holiday in Thailand.
The Majestic Grande in bangkok was brilliant..couldn't fault it and the Centara Villa on Koh Samui couldn't have been more perfect...they had us down for being on honeymoon (it was our 10th wedding anniversary) and we were spoilt with gifts.
Once again thank you for helping us choose our thailand holiday destinations and will be in touch to book again for next year hopefully."
"Just a quick eMail to say a very big thank-you for organising my
recent trip to Bangkok and Krabi. I had a fabulous time and
all of the arrangements; hotels, flights and transfers worked perfectly.
Both hotels were great and ideal for what we wanted. The Krabi
Thai Villiage in particular was beautiful and in a great location
in that it was close enough to the town to walk there for eats and
drinks in the evening but far enough away that you weren't in the
hub of the touristy town of Ao Nang.
I loved it all and would definitely recommend the places I
stayed and your services to friends and family.
Thank you again."
& Caroline Leeds
nights Hong Kong - Charterhouse
10 nights Bali - Puri Santrian
from holiday and it was great, I would like to thank you both for
your help arranging it. All the arrangements made through Tour East
were fantastic and it made for one of the best holidays we have
I think it
is only fair to give praise where it is due and right from the start
the staff at Escape exceeded my expectations and everything on the
holiday went smoothly."
Loz & Terry Staffordshire
Multi Centre holiday
nights Hong Kong- Regal Kowloon
3 nights Singapore - Parkroyal
3 nights Sentosa - Rasa Sentosa
Mark / Karen / Darren,
I wanted to
say thanks for sorting out our holiday we had an absolutely fantastic
time. The hotels were amazing especially the Rasa Sentosa. Everything
went smoothly from hotel to hotel the only problem we had was with
flights which was out of everyone’s control! We missed 3 out
of 5 flights due to bad weather conditions or technical issues with
I think I owe
Karen a HUGE thank you for sorting out a trip home. Our flight was
cancelled for 24 hours and she got us a flight to Paris and then
to Manchester. This was brilliant as we couldn’t get a lift
home on the Saturday we’d have had to get a taxi. Thanks for
sorting that out.
We look forward
to booking with you again in the future. You’re welcome to
a copy of the 896 photo’s if you’d like them!"
Just to say a big thankyou to you and the team. Our holiday went off without a hitch.
The hotels were great and while we're independent travellers so didn't book any local tours, your partners in Cambodia and Thailand provided us with lots of useful information that helped us see everything we wanted to."
& Harry New Malden
nights Bangkok - Grand Millennium Sukhumvit
10 nights Cha Am - Holiday Inn Regent Beach
"Just got back last night from our trip to Bangkok and Cha Am and
wanted to say 'Thank you' for arranging it all, everything went
to plan and on time, we had a great holiday.
We were impressed with Etihad Airways, the Grand Millenium was very good. The Soi Cowboy was an experience,
one of the girls very kindly took me to the loo which was at the
back of the club, I'm sure if I wanted a change of career I could
get a job there!
The Regent was quiet which suited us! We are not really
'resort' people, tend to hire a car and take a guide book to stop
off where and when we like a place. We did upgrade our room though
so that we could have a sea view and paid 4000 Bht but that worked
out at less than £10 per night which was fine.
Also the transfers were very good (even though it was an early start
yesterday, picked up from Cha Am at 2.45am for a 8.45am flight from
Bangkok) and they gave me a box of orchids.
Even though June is there low season, and there was a little rain
on a couple of days, I would certainly go back at this time of the
year again and of couse compared to the euro or us dollar, it was
very good value for money..
Do you have a mailing list for offers? If so pleases put me on it,
next year, I quite fancy Borneo!
"We have just got from our holiday in Thailand. We just wanted to say that this was the best holiday we have ever had. The hotels you suggested were perfect and the locations in Bangkok and Koh Samui were excellent. Exactly what we asked for. We will use you again for any holiday we plan in the future because we were not dissapointed.
Thank you for making our holiday special and unforgettable."
& Mrs Patten Oldham
Triple Centre holiday
nights Bangkok - Arnoma Hotel
4 nights Chiang Mai - Empress Hotel
12 nights Pattaya - Cosy Beach Hotel
don't normally do this but I must congratulate you on the holiday
package. Escape Worldwide for the price and information detail,
package and being able to speak to someone who has our holiday details
and for the hotels and documents relating to the holiday, Asian
trails who looked after us with enthusiasm and helping us through
every part of the journey.
Again congratulations to all. One gripe the price of the breakfasts
at the hotels.
Will certainly give you a call when we travel again"
Lee & Joanne Nottingham
"We have recently returned from our holiday in Thailand and i feel compelled to write to you to feedback just what a magical time we had; and outstanding service we have received throughout from yourself and your colleagues at Escape Worldwide. Your help & advice below was absolutely spot on & the booking process a breeze.
I had the misfortune of picking up an ear infection during the latter part on our holiday, indeed we had to delay our return until i was fit to fly. This could have been an anxious time but the support of the local Asian Trails representative at the Amari Reef, and a personal call from the UK, ensured we felt supported and in safe hands. Upon our eventual return a call from your team and a subsequent food hamper with best wishes sent to me has just rounded off the excellent service we have received from you all. The ear infection was an inconvenience at most, and did not spoil a truly magical holiday experience.
We will not hesitate you use the services of Escape Worldwide again, as we will certainly will be visiting SE Asia again! Furthermore i will have no hesitation in recommending you all to anyone who might also benefit from your service."
"Just a note to thank you so much for your help with our trip to Thailand and particularly your recommendations for the hotels. The Tropical Garden Resort in Phuket at Kata Beach was really good with just the right mix of night time entertainment – we experienced Patong Beach at night time and although we really enjoyed the buzz we are glad we were not actually staying there!
The private booking on Koh Samui was also excellent, although the weather was terrible – torrential rain the whole 5 days. Only one thing for it – we will have to go again sometime, avoiding November! Then on to Bangkok and the Bel Aire Princess which was also excellent. We all had a great time bartering in the markets etc.
The whole trip with our Australian friends all came together with great success and all the transfers you arranged were on time. So thanks once again Mark – you can rest assured I have recommended you to various friends here at the hospital where I work and I have no doubt that someone may well be in touch with you in the future."
Alex & Ruth Sheffield
Itinerary 3 nights Bangkok - Asia Hotel
5 nights Chiang Mai - Empress Hotel
1 night Phuket - Kantary Bay Hotel
5 nights Phi Phi - Holiday Inn
"I’d just like to say thanks to both of you for all your help arranging our recent holiday in Thailand we had an absolutely fantastic time and everything ran smoothly throughout.
Your hotel recommendations and the amount of time spent in each location we spot on. Once again thanks for making our holiday a truly memorable experience. I’d happily recommend your services."
Ann & John Dunfermline
"Just wanted to drop you a note of thanks to yourself and colleagues. We have just returned from our holidays and have had a fab time, the recommendations we were given re each place and timescale spent in each place were spot on, your personal advice re currency to take was also very helpful.
Itinerary 3 nights Hong Kong - Charterhouse
3 nights Bangkok - Majestic Grande
3 nights Singapore - Furama City Centre
8 nights Bali - Melia Bali
We found the service of the reps excellent particularly the one from Bangkok airport to hotel. The hotels themselves were great, although with both Hong Kong and Singapore (only rain we had) we could have done with being in a more central area with bars etc to go to at night, by the time we had discovered them in Hong Kong it was time to move on. But these are things you only discover yourself when you go to a new place.
Hotel in Bali was out of this world, just right for our wk of relaxation, and all but the hotel in Hong Kong acknowledged that we were celebrating our silver wedding.
So once again please pass on our thanks."
Carol & Colin Gloucestershire
"Just a quick note to give you some feedback on our big holiday to Singapore, Bali, Hong Kong and Bangkok. We had a brilliant time and all the travel arrangements went very smoothly indeed (apart from delays at airports which cannot be helped). All the hotels and their facilities were great.
We loved Singapore and the Orchard Parade Hotel was very good (despite some rather disparaging remarks I had read on Trip Advisor – we did not encounter any bed bugs..!!!). It is in a fabulous location on Orchard Road. The driver who collected us at the airport was a nice chatty guy and gave us some information on tours and we arranged a couple – both of which went very well.
Itinerary 3 nights Singapore - Orchard Parade
5 nights Bali - Sanur Paradise Plaza
3 nights Hong Kong - Charterhouse
3 nights Bangkok - Bel Aire Princess
The only hotel I would comment on would be the Charterhouse in Hong Kong. It was definitely more geared up towards the businessman rather than the tourist. On our third night in HK there was a rather scary typhoon with winds of 140 mph and horizontal rain lashing down. Unfortunately the window had had one of its catches totally broken off so the wind did whistle through the gap. Anyway, the rain continued the next morning but as we were moving on anyway it didn’t matter too much. I did mention these points in the Hotel’s feedback form.
When we were met at HK airport on our arrival, this was the only place where there seemed to be slight confusion – we had to find the desk and let them know we’d arrived and we were taken out of the airport to the transport – which happened to be an old bus, rather like a school bus, driven by an elderly (about 70 year old) Chinese man who did not speak any English – so we received no information about the City or tours. At all the other destinations we were met by very nice, friendly people who were only too pleased to give us information about getting around, tours etc etc. In fact in Bali the young man from Bali Tours, Yansu, couldn’t have been nicer, he was so helpful and informative about everything. We liked Bali best of all and the Paradise Plaza Hotel was simply wonderful. The beach was great, the weather fantastic, and the food and drink still very reasonable. All the people we met there were lovely.
Bangkok was interesting and the Bel-Aire Princess Hotel was great. Again we had a beautiful room, the hotel facilities were brilliant, as was the swimming pool. The woman from Asia World again, was very helpful and informative.
Overall we were impressed by the whole holiday and how smoothly it all went. We shall definitely keep you in mind when thinking about future holidays."
Gail & Family South Yorkshire
14 nights Pattaya
"Can you just thank everyone for me, especially Darren. Our holiday was the best holiday ever.
We had nothing but professional service from the moment we stepped onto the plane to the minute we got back home. The memories will be with us for ever.
Thanks again for a wonderful service that led to the best holiday ever."
Mike & Wendy Oxfordshire
4 nights Singapore - Copthorne Kings
3 nights Ubud - Tegal Sari
12 nights Bali - Melia Benoa
"Just a note to thank you for arranging our latest trip to the far east. We had another fantastic time and should really have stayed longer! New Year in Singapore was again superb - unbelievably no rain for the 4 days we were there! The Tegal Sari in Ubud was just as we had imagined it. Good sized very clean room, fine breakfast, superb staff and beautiful views over the paddy fields.
We were instantly recognised by the staff at the Melia Benoa (not only the
bar!) - it was our fourth visit. On our arrival the hotel manager thanked us for returning, up-graded us to a suite and gave us a present of a very nice book on the history of Bali! All transfers worked very well and the A380 - wow! Side seats are much more convenient on the upper deck as economy on the A380 is configured 2-4-2, with 3-4-3 on the main deck - you probably know this! Thanks once again."
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